A member recently received a call from a scammer claiming she had overpaid her electric bill and the issue of a $50 credit and the promise of additional 30% off her electric bill. The call requested her to push "1" to accept the offer. After pushing "1" a foreign sounding person was on the line and she was unable to understand who exactly he was supposed to represent. Thankfully, she ended the call right away.
Southwest Texas Electric Cooperative cautions our members to not fall for any scam demanding immediate payment or in this case a credit. SWTEC also does not at this time try to reach our members through any kind of computer-based call system. Should you have any questions about the legitimacy of any contact from someone claiming to be from Southwest Texas Electric Cooperative, please do not hesitate to call us at our headquarters at 325-853-2544.